“Nobody cares how much you know until they know how much you care.” – Theodore Roosevelt

Merriam-Webster Definition of empathy 1 : the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner also : the capacity for this. EMPATHY & EMPLOYEE HAPPINESS Across the board, workplace studies show employee happiness directly …

How to Fail UP.

I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games. Twenty six times I’ve been trusted to take the game winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.   — Michael Jordan   It’s time to stop kicking yourself when you’re already down. …

Using Routine Avoid Feeling Overwhelmed (Holiday Edition)

This time of year, it’s normal to feel overwhelmed by the sheer number of commitments booked into your diary. You have: Holiday parties. Work deadlines. Catch-ups with friends, family, your book club, and your daughter’s netball team. Cooking. Cleaning. Relatives. Beach days. Christmas Shopping. Santa Photos. Whoa. Undoubtedly, your calendar is filling up with countless obligations this time of year. …